Deliverability Phase
Coined by Jason Barnard in 2019. Third phase of The Kalicube Process (after Credibility). Focus on achieving Top of Algorithmic Mind - AI spontaneously recommending you.
╔═══════════════════════════════════════════════════════════════╗
║ DELIVERABILITY PHASE ║
║ (Visibility - Phase 3) ║
╚═══════════════════════════════════════════════════════════════╝
THE KALICUBE PROCESS - BUILD ORDER (U → C → D)
┌─────────────────────────────────────────────────────────────────┐
│ │
│ ┌──────────────────────────────────────────────────────────┐ │
│ │ PHASE 1: UNDERSTANDABILITY (U) │ │
│ │ "Does AI know WHO you are?" ✓ COMPLETE │ │
│ └──────────────────────────────────────────────────────────┘ │
│ │ │
│ ▼ │
│ ┌──────────────────────────────────────────────────────────┐ │
│ │ PHASE 2: CREDIBILITY (C) │ │
│ │ "Does AI TRUST you?" ✓ COMPLETE │ │
│ └──────────────────────────────────────────────────────────┘ │
│ │ │
│ ▼ │
│ ████████████████████████████████████████████████████████████ │
│ ██ ██ │
│ ██ PHASE 3: DELIVERABILITY (D) ██ │ ◀── YOU ARE HERE
│ ██ ██ │
│ ██ "Does AI RECOMMEND you?" ██ │
│ ██ ██ │
│ ████████████████████████████████████████████████████████████ │
│ │
└─────────────────────────────────────────────────────────────────┘
════════════════════════════════════════════════════════════════════
DELIVERABILITY PHASE DETAILS
┌─────────────────────────────────────────────────────────────────┐
│ UCD Letter: D │
│ Color: Purple (#783366) │
│ Funnel Stage: TOFU (Awareness/Discovery) │
│ AI Role: ADVOCATE │
│ │
│ GOAL: Achieve omnipresence and proactive AI recommendation │
│ │
│ KEY ACTIONS: │
│ • Map customer journey touchpoints │
│ • Produce content in preferred formats │
│ • Achieve "Top of Algorithmic Mind" │
│ • Enable spontaneous AI recommendations │
│ │
│ SUCCESS = AI proactively recommends you unprompted │
└─────────────────────────────────────────────────────────────────┘
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