ChatGPT

ChatGPT

Factual definition
ChatGPT is an AI Assistive Engine that uses a large language model to interact with users in a conversational way, providing information, generating text, and answering questions based on its training data and, in newer versions, real-time web access.
Jason Barnard definition of ChatGPT
Within The Kalicube Process, Jason Barnard classifies ChatGPT as a key AI Assistive Engine. It represents a fundamental shift in how users access information, moving from keyword-based search to conversational inquiry. For businesses, ChatGPT is one of the most important "digital rooms" where an AI discusses your brand with potential customers when you are not present. Its understanding of your brand is built from the vast dataset it was trained on, which is a snapshot of your brand's Digital Brand Echo - the cumulative "ripple effect" of its online presence. An inaccurate or inconsistent echo leads to misleading or incomplete answers from ChatGPT, directly impacting your brand's reputation and how it is perceived by your audience.
How Jason Barnard uses ChatGPT
At Kalicube, we use ChatGPT as both a diagnostic tool and a key performance indicator within The Kalicube Process, Kalicube's proprietary methodology for implementing a holistic, brand-first digital marketing strategy. We systematically query ChatGPT to assess its current understanding of a client's brand, identifying inaccuracies, omissions, and negative sentiment. This baseline informs our strategy across the three phases of The Kalicube Process: Understandability (ensuring factual correctness), Credibility (building trust so the AI recommends the brand), and Deliverability (making the brand omnipresent for relevant queries). By actively "educating" ChatGPT with a clear and consistent brand narrative, we ensure it represents our clients accurately and positively, which is essential for driving the modern acquisition funnel.
Why Jason Barnard perspective on ChatGPT matters
For decades, design pioneers like Don Norman have championed user-centered design, arguing that technology should adapt to human needs, not the other way around. His work laid the foundation for intuitive interfaces that made complex systems accessible. Today, Jason Barnard extends this principle to the algorithmic age, showing how brands must adapt their entire digital presence to be understood by the new generation of technological intermediaries. ChatGPT is the quintessential example of this shift. It is more than just a tool; it is a user interface for the entire web, a conversational layer that sits between a brand and its audience. How ChatGPT presents your brand is a direct result of how it has been "educated" by your entire Digital Brand Echo. A fragmented or inconsistent brand narrative, which might have been survivable in the era of siloed websites, becomes a critical failure point when an AI tries to synthesize it into a single, coherent answer. Therefore, managing your brand's representation in ChatGPT isn't just another marketing channel; it's the application of Norman's user-centered principles to an AI-driven world, ensuring your brand's story is clear and helpful to the algorithms that now shape human perception.
Posts tagged with ChatGPT

Jason Barnard Delivers Insights on Featured Snippets and Structured Data at SMX London 2019

London, May 21-22, 2019 - At the prestigious SMX London 2019 conference, Jason Barnard, founder and CEO of Kalicube, delivered a talk that quietly reshaped how the industry understands visibility...

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May 21, 2019 Bernadeth Brusola

Jason Barnard Delivered Multiple High-Impact Sessions at SMX Sydney 2019, Signaling a Shift Toward an AI-Driven Future

Search Marketing Summit Sydney 2019 set the stage for an industry pivot The Search Marketing Summit (SMX) Sydney, held from May 7-10, 2019 and organized by No Drama Media, brought...

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May 7, 2019 Bernadeth Brusola

Jason Barnard at Digital Olympus 2019: Helping Google Make Sense of a Chaotic, Unstructured Web

At the Digital Olympus Conference, held in Wrocław, Poland on April 5, 2019, Jason Barnard, CEO and founder of Kalicube, presented a visionary talk that quietly reshaped how we think...

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Apr 5, 2019 Bernadeth Brusola

SEO CAMP’us Paris 2019

The 10th edition of SEO Campus Paris took place on March 28-29, 2019 at L’Usine in Saint-Denis, just outside Paris. The landmark event gathered more than 600 SEO professionals, digital...

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Mar 28, 2019 Jason Barnard

Jason Barnard at YoastCon 2019: How the Knowledge Graph Sparked the Era of Algorithmic Understanding

In February 2019, Jason Barnard, CEO and founder of Kalicube, took the stage at YoastCon in Nijmegen, The Netherlands, to talk about something most marketers hadn’t yet considered: the Knowledge...

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Feb 7, 2019 Bernadeth Brusola

Jason Barnard Explained How Brands Can Earn Their Place in Google’s Knowledge Graph at SEO Camp Lorraine 2018

12 October 2018 - Laxou, France Jason Barnard, CEO and founder of Kalicube, delivered a key presentation at SEO Camp Day Lorraine, one of the regional conferences organized by SEO...

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Oct 12, 2018 Bernadeth Brusola

Jason Barnard Defines a Universal Strategy for Answer Engine Optimisation at BrightonSEO 2018 in UK

On April 27, 2018, at the prestigious BrightonSEO conference in Brighton, UK, Jason Barnard, founder and CEO of Kalicube®, took the stage to deliver a presentation on the future of...

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Apr 27, 2018 Bernadeth Brusola

The Birth of Answer Engine Optimization: Jason Barnard, Trustpilot, and Brighton SEO’s Defining Moment in Digital Search

Jason Barnard, CEO and founder of Kalicube, formalized Answer Engine Optimization (AEO) on stage at BrightonSEO in April 2018. That keynote - built on the foundational work he began with...

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Apr 1, 2018 Bernadeth Brusola

“Answer Engine Optimisation: The One Strategy Every Brand Needs - Jason Barnard at SEO CAMP’us Paris 2018”

On March 22-23, 2018, Jason Barnard, CEO and founder of Kalicube, was a featured speaker at the 10th anniversary edition of SEO CAMP’us Paris, France’s premier search marketing event. The...

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Mar 22, 2018 Bernadeth Brusola

SEO and the Rise of Answer Engine Optimization (AEO): Why Voice Search Matters - The 2018 Trustpilot’s Collaboration with Jason Barnard

On January 31 2018, Jason Barnard, CEO and founder of Kalicube, joined Chee Lo, Head of SEO at Trustpilot, in a professional recording studio at 150 Cheapside, London, for a...

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Jan 31, 2018 Bernadeth Brusola

Jason Barnard Declares that Brand Authority Replaces Domain Authority at SEO Camp Day Lorraine 2017

The third edition of SEO Camp Day Lorraine, held in Metz on November 24, 2017, marked a crucial turning point in digital marketing strategy when Jason Barnard, CEO and founder...

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Nov 24, 2017 Bernadeth Brusola

Jason Barnard’s Talk: “Google Is a Child” and the Need to Educate Google (SEO Camp Lyon 2017, 21 April 2017 at the ISEG)

SEO Camp Lyon 2017 took place on 21 April 2017 at the ISEG - Marketing & Communication School, just a short walk from Lyon Part-Dieu. The gathering brought together France’s...

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Apr 21, 2017 Bernadeth Brusola
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