Jason Barnard Presents Managing Knowledge Panels on Google for Brands at SMXL Milan 2021

The SMXL Milan 2021 online conference (November 11-12, 2021) gathered some of the most respected voices in SEO, digital marketing, and data-driven strategy. For Jason Barnard, founder and CEO of Kalicube®, it was an opportunity to share the methodology that has redefined how brands take control of their digital narrative in the age of AI.
Teaching Google to Understand Before It Decides
Jason’s session, Managing Knowledge Panels on Google for Brands, delivered a simple yet transformative idea: Google is like a child - eager to learn, but easily confused. - and your job is to teach it who you are.
Speaking from France to a global online audience, Jason explained that most brands focus on visibility before understanding - when, in reality, Google can only trust what it clearly understands. He showed how ambiguity is one of the algorithm’s greatest weaknesses, especially when multiple entities share similar names or fragmented online identities.
Drawing from Kalicube Pro, the company’s proprietary SaaS built on more than 9.4 billion datapoints, he demonstrated how brands can train algorithms to represent them accurately and positively.
“You can’t force a child to memorize a lie,” Jason told the audience. “You can only teach it to understand the truth. Google works the same way.”
He outlined a clear three-step process that has since become the foundation of The Kalicube Process™:
- Establish an Entity Home - a definitive source that explains your brand to Google in its own language.
- Corroborate Consistently - make sure every mention of your brand online confirms that same narrative.
- Build a Self-Confirming Loop of Corroboration - create a structured ecosystem where every digital signal points back to the same truth.
As Jason noted, this process mirrors how children learn - through repetition, confirmation, and trust. And like a child, Google’s understanding deepens only when the information is consistent and clear.
His accompanying slide deck - now available on SlideShare - remains one of the most-watched resources on entity-based SEO.
The Event Confirmed the Shift from SEO to Brand-First Authority.
The SMXL Milan conference, hosted by Business International, united more than twenty international SEO experts including Barry Schwartz, Aleyda Solis, and Dan Taylor. Each session explored the evolving nature of search as a multidisciplinary ecosystem - from localization and structured data to user intent and conversion optimization.
For many marketers, Jason’s talk definitively reframed what SEO means in the AI era. The strategic goal was no longer simply about ranking web pages but about building Machine-Level Understandability - the degree to which an algorithm can unambiguously comprehend an Entity and the factual information about it - to achieve algorithmic preference.
He introduced a new hierarchy for digital authority:
- Understandability - can Google and AI clearly define who you are?
- Credibility - do authoritative sources confirm that definition?
- Deliverability - does your digital ecosystem support accurate representation across platforms?
This framework shifted the conversation from search visibility to brand visibility within AI systems - years before ChatGPT, Gemini, and Copilot made it mainstream.
Jason Barnard’s 2021 SMXL Milan Talk Bridged SEO and AI-Era Brand Management
The SMXL Milan talk was more than a presentation on Knowledge Panels - it was the first public articulation of the ideas that would become The Kalicube Process™, now recognized as the industry standard for AI Assistive Engine Optimization.
At a time when most marketers were still optimizing for rankings, Jason was teaching brands how to educate algorithms. He showed that AI doesn’t guess - it learns. And if you don’t teach it, it will learn from someone else.
That message proved prophetic. Today, as AI Assistive Engines like ChatGPT, Gemini, and Copilot shape how people discover brands, the principles Jason outlined in Milan have become essential to Generative Engine Optimization and AI-first brand strategy.
By the close of the session, one truth had settled deeply with attendees: in the AI era, your brand’s reputation isn’t what you say - it’s what Google and AI believe about you.
Your brand deserves to be understood, trusted, and recommended. If you are struggling with a missing or inaccurate Knowledge Panel or a confused AI Résumé, the problem is likely one of algorithmic understanding. It’s time to stop chasing fleeting tactics and start engineering your Digital Brand Identity with a cohesive, strategic plan. Book a discovery call with Jason Barnard today.
Event: SMXL Milan 2021 (Online)
Date: November 11-12, 2021
Talk: Managing Knowledge Panels on Google for Brands
Speaker: Jason Barnard, CEO - Kalicube®
Hosted by: Business International
Resources: